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FAQS

Answers to COmmon iSSUES

WHY IS THERE AN ACTIVATION FEE?

The activation fee covers the cost of the device and the first month of service

HOW DO I PAY MY MONTHLY SUBSCRIPTION?

You can set up automatic payments through PayPal, or we can send you a monthly PayPal invoice. Service will discontinue after 3 days of non-payment. If your service has discontinued and it’s been over 30 days, a reactivation fee applies. Contact us at info@dumpcablenow.com 

WHAT'S THE DIFFERENCE BETWEEN THIS AND KODI?

Kodi does not offer live television and cannot guarantee reliable service.  

SHIPPING

We offer Worldwide Shipping.
Free Shipping to USA
International Shipping through DHL for $22

RETURNS POLICY

All sales are final. Plans are month to month. If you have any issues feel free to contact us at info@dumpcablenow.com

PRIVACY POLICY

Full privacy policy located here

IS THIS LEGAL?

Watching television streamed over the internet is legal. However, it is illegal to download or record any material that is copyrighted.

UTV purchases licenses from the content owners through carriage deals for our streamed content.

Because the aggregator is licensed to stream the content through these carriage deals with the various content owners, UTV is legal.

I WANT TO CANCEL MY SERVICE

Cancelling is easy, if you’re not satisfied with our service cancel the recurring payment with PayPal or  send us an email to cancel. 

I ALREADY OWN A STREAMING DEVICE, DO I HAVE TO PURCHASE YOURS?

If you already own a streaming device send us an email at info@dumpcablenow.com for instructions on setting up our service.

IS MY DEVICE COMPATIBLE?

  • Amazon 2 Generation Fire Stick
  • Amazon 4k Fire Stick
  • Most Smart TVs

Send us an email at info@dumpcablenow.com and we will confirm if your device is compatible.

WHAT INTERNET SPEED DO I NEED?

We recommend at least 100 mbps. We’ve tested the device on 10-30 mbps and it works well, but if you want to stream in 4K, 100 mbps is the minimum. 

FIRESTICK HACK FOR FASTER STREAMS

Enjoy faster, better streaming on your firestick by changing the DNS to Cloudfare.
Step 1: Go to SETTINGS / MY FIRE TV (Device) / ABOUT / NETWORK and save all of this information
Step 2: Go to network and select join network, and use the information copied in step 1 except now we change the DNS to 1.1.1.1 and 1.0.0.1 and you should now experience a more stable internet connection with your firestick
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